Send us a Message

Contact Information

🌐

Website

nexvra.net

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM PT
Saturday - Sunday: Closed
24/7 Emergency Support Available

Common Questions

Quick answers to frequently asked questions

What's the response time for support inquiries?

We typically respond to all inquiries within 2-4 hours during business hours. Enterprise customers receive priority support with guaranteed 1-hour response time.

Can I schedule a demo?

Absolutely! Use our contact form to request a demo, or email sales@nexvra.net to schedule a call with our sales team.

Do you offer onsite training?

Yes, onsite and remote training is available for enterprise customers. Please inquire during your sales conversation.

What's your refund policy?

We offer a 30-day money-back guarantee for monthly subscriptions. Enterprise contracts have custom terms.

How do I report a security issue?

Please email security@nexvra.net with detailed information. We take security seriously and respond promptly to all reports.

Do you have a partner program?

Yes! We have reseller and technology partnerships available. Contact partnerships@nexvra.net for more information.